Conversation: Hotel Receptionist and Visitor

Past indefinite tense

Hotel receptionist: Good morning! How may I assist you?

Customer: Good morning. I have a reservation for a room under the name of John Smith.

Hotel receptionist: Certainly, Mr. Smith. Can I see your identification, please?

Customer: Yes, here you go.

Hotel receptionist: Thank you. I have your reservation here. You have booked a standard room for two nights. Is that correct?

Customer: Yes, that’s right.

Hotel receptionist: Great. Would you like any additional services, such as breakfast or housekeeping?

Customer: Yes, I would like to add breakfast for both mornings, please.

Hotel receptionist: Okay, I have added that to your reservation. Your room is on the third floor, and the elevators are to your left. Your room key will give you access to the elevators.

Customer: Thank you. Can you tell me what time check-out is?

Hotel receptionist: Check-out time is at 11:00 a.m. If you need a later check-out time, please let us know.

Customer: Alright. And is there a gym or pool in the hotel?

Hotel receptionist: Yes, we have both a gym and a pool located on the first floor. They are both open from 6:00 a.m. to 10:00 p.m.

Customer: Great. Thank you for the information.

Hotel receptionist: You’re welcome. If you need anything else during your stay, feel free to call the front desk or stop by in person.

Customer: Will do. Thank you again.

Hotel receptionist: Enjoy your stay!

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